DJ Reception Refund Policy

1. Scope

This Refund Policy applies to subscription, seat, add-on, and one-time charges billed for DJ Reception by GLOBALCARD NETWORKS LIMITED.

2. Initial and accidental charges

Charges that occur near subscription start or due to accidental checkout are reviewed case-by-case. No automatic refund is guaranteed.

3. Subscription refunds

There are no automatic subscription refunds. Requests may be reviewed case-by-case at our discretion or where required by law.

4. Annual plans and early cancellation

Annual plans do not include a standard early-cancellation refund, except where required by law or explicitly approved.

5. Add-ons and one-time purchases

Add-ons and one-time purchases are generally non-refundable, with case-by-case exceptions where applicable.

6. Taxes and processing fees

Taxes and payment processor fees are generally non-refundable, except where required by law.

7. Chargebacks and disputes

Initiating a chargeback or payment dispute may result in temporary account restriction or suspension while the matter is investigated. Service access may be restored after resolution.

8. Contact and legal basis

Refund requests can be submitted at https://dj.rs/en/contact. Governing law: England and Wales.