- Public shareable booking links and an internal Quick Book flow for fast manual booking creation.
- Teams get both customer self-service and internal speed during live operations.
- Built for owners, admins, and front-line employees managing demand during business hours.
- Conflict checks run at submission to prevent double-booking before it enters the workflow.
Features
Capabilities built for real booking operations
Every feature maps to an operational outcome: fewer booking errors, faster team coordination, and clearer customer communication.
Booking Operations
Availability and Rules
- Rule controls include slot interval, lead time, buffer time, max bookings per slot, cancellation notice, and reminders.
- Consistent rules prevent edge-case errors and reduce manual review work.
- Operations managers can configure predictable booking behavior across locations.
- Working hours and blackout windows stay location-specific with in-flow availability preview.
Team and Service Management
- Locations include timezone context, and services include duration with optional pricing and currency.
- Scheduling quality improves when service definitions and eligible team assignments are explicit.
- Admins can maintain staffing coverage and booking execution consistency with less manual correction.
- Archived entities stay in history but are excluded from future bookings to reduce accidental assignment.
AI Agent
- An AI booking agent guides conversations, captures required inputs, checks availability, and confirms before booking.
- Repetitive inbound messaging is reduced while booking requirements stay structured.
- Teams handling inbound booking requests on connected channels move faster with clearer handoff points.
- Fallback and handoff messaging is supported when confidence is low or setup is incomplete.
Integrations
- Per-user Google Calendar integration and Instagram channel integration keep scheduling and communication connected.
- Calendar context and conversation context stay in one operational loop.
- Operators coordinating schedules and customer messaging across tools get faster context switching.
- Google sync supports one shared calendar or dedicated per-location calendars.
Audit and Analytics
- Dashboard KPIs, trend analytics, source mix, status distribution, upcoming schedule, and audit filters are built in.
- Visibility shortens investigation time and improves operational decision quality.
- Admins and operations leads can manage accountability and performance from one place.
- Audit access is admin-restricted and includes communication history plus booking status history.
Billing and Entitlements
- Includes Stripe portal access, invoice visibility, explicit plan entitlements, and add-on packs.
- Teams can track limits before disruption and scale predictably.
- Owners and admins get clearer cost-control and user-access planning.
- Lifecycle states include active, past_due, canceled, and unpaid with a 3-day past_due grace window.
Support Workflows
- Template-driven notifications include retry and DLQ handling with in-app help and feedback tracking IDs.
- Reliable delivery and traceability reduce customer communication risk.
- Teams that need dependable outbound notifications and responsive support workflows have clearer operational control.
- SMS controls cover consent handling, STOP/START/HELP behavior, and quiet-hour controls.